We Offer a full Range of
Facility Account Specialist/Customer Service:
We are currently looking to hire more Facility Account Specialists to add to our work family. Our Facility Account Specialist Team/Customer Service is the backbone of our company. We pride ourselves in offering a high level of customer support, so it takes very special individuals with great communication and learning skills to assist customers with requests and information. Extensive in-house training is provided before new team members interact with customers.
Your duties and responsibilities will include the following:
- Daily interaction by phone, email and on-line chat with our customers
- Respond, handle and promptly resolve any customer inquiries, concerns and requests
- Process overdrafts for bank accounts
- Process transactions for bank accounts
- Reconcile checking accounts
- Perform various clerical duties to include photocopying, faxing, scanning and filing
Qualified individuals will possess the following qualities:
- Associate Degree Preferred; and one to two years related experience and/or training; or equivalent combination of education and experience
- Strong verbal and written communication skills
- Ability to solve practical problems and deal with a variety of situations
- Attention to detail & accuracy
- Good organization & time management skills
- Handle stress of a call center environment
- Knowledge of Microsoft Word, Outlook & Excel
Are you a good fit? Send your resume to hr@nationaldatacare.com and let’s talk!
We’re driven by your success.
Since 1981 we have measured our success by the success of our clients. We take pride in providing the best Resident Fund Management Services in the industry to Skilled Nursing, Developmentally Disabled, Representative Payee and Assisted Living Facilities throughout the country. Simply put... we’re driven by your success.
(800) 632-7367